RULES OF PURCHASE GOODS ON THE MARKETPLACE Axefile.com
Axefile.com – this is trading platform that brings the buyer and seller directly.
Axefile.com takes you to pay for goods seller on the basis of previously concluded agreements with it.
Axefile.com is not a party of your transaction with the seller and is not responsible for losses and / or damages,
that may arise in the event that one of the parties of the transaction obligations.
Axefile.com does not interfere in the process of your transactions, but only provides a convenient interface for this transaction.
Axefile.com can not guarantee you 100% integrity of the seller, but always adequately promote and take all measures to ensure that
All transactions with the digital goods on the trading floor were made honestly.
Axefile.com is not responsible for the quality goods, and is only responsible for the timely delivery of the goods in the event of payment.
1. THE CHOICE OF GOODS
First of all, you must understand that you are buying digital (electronic) product, and you can not feel it before buying.
As practice shows, the majority of online purchases in the confusion arises from the fact,
buyer haste and carelessly read the terms of sale, delivery or the description of the goods.
So take your time, do not take the extra minute and carefully read all the information to buy goods and the seller.
When choosing a product is strongly recommended:
Carefully examine the product page and make sure it is exactly what you need.
All information on this product is made by the seller. The description should be understandable exactly what you get after payment.
If you have any questions or concerns, please contact the vendor directly, as
it was he who owns the full details of the product belonging to him. By the way, efficiency and completeness of the answer will help you
make up their minds about the seller.
Note the number of sales of selected goods and whether the returns of this product.
If there are negative or positive feedback, be sure to read their contents.
Pay particular attention to the comments it seller.
Take a look at the page with information about the seller. Pay attention to the date of registration of the seller on the trading floor.
See that the seller points as the contact information. Attention! This information is provided by the seller
and is not controlled by the administration of the marketplace. If the seller has a certificate issued by the administration of the Axefile.com, then this page will be written about it.
This means that at the center of certification Axefile.com stores audited or notarized passport details of the seller.
Check the seller the total number of sales. A large number of sales indicate that the seller has long been known in
our service and trustworthy.
We draw your attention to the fact that among other goods for sale on our trading floor,
there are the so-called gambling money for a variety of online games. In most cases, immediately after the payment you receive
a unique code, which you should, together with their gaming details to inform the seller in exchange for goods,
described in the specification. By choosing this type of product are advised to take particular care, because transfer of play money
made out of our trading platform and control the delivery of the goods, we have no way.
No less carefully to relate to so-called pre-order anything.
We recommend purchasing these products only from vendors with whom you personally for a long time working (not just purchase goods)
and confidence in their integrity.
2. PAYMENT OF THE GOODS
To pay for the goods you need on the description page click on the Buy and choose the most convenient way for you to pay.
3. RECEIPT OF THE GOODS
Axefile.com – is a trading platform with instant delivery of goods. Access to all the goods you receive immediately after payment - you will not have to wait another minute to start using the product purchased. If you bought a book or program, then immediately after the payment you will be given a download link if you have purchased a prepaid card, you provide all the details of this card (serial number, PIN), etc. All you purchased digital goods, you can get into your personal account of the buyer (hereinafter referred to as - Dashboard), there will be all you bought digital goods (for this, we ask you to specify only one of your email, not to have multiple accounts with goods scattered on it). Shelf life of products is unlimited and does not depend on the actions to remove / change the seller of the product or its data.
If at the time of payment or receipt of goods there was a failure in the system, and funds, meanwhile, have been written off from your
eWallet (accounts, cards, etc.), you get paid goods you can at any time in your Dashboard.
Go into your Dashboard, you can make from any page of our site, using the link located in the top menu: Login -> For buyers or menu from the bottom of the page: My buying.
4. PRODUCT REVIEWS
For each product purchased on our trading platform, you can leave, and if necessary, change your opinion. You must be logged in Dashboard and move to My purchase, then select the item and move on to a detailed description (click on the name of the goods) and leave a review. Negative review (with an estimate of bad) temporarily blocks the activity of the seller, not having the certificate. Please note that negative feedback you can leave no later than 30 days from the date of purchase.
5. WHAT IF I WAS DECEIVED?
First of all, do not worry and do not panic. As practice shows, in most cases it is not a hoax, and misunderstanding. Most of the confusion arises from the fact that the buyer or seller attentively read the conditions and the description of the goods or the seller vaguely explained that he sells and how.
So, if you think that are the victim of fraud, your workflow should be that:
First of all, again, carefully read the description of the product and conditions of purchase. If there was a carelessness of your contact with the seller, explain the situation and try to settle the matter with him. Chances are the seller will meet you.
If you think that the resulting product does not correspond to its description, it should be no later than 3 days from the date of payment to leave a negative review on this product. To do this, the My Purchases, where you store your purchases, select the item and leave a review with the assessment bad. Sponsored search tools and they all exhibited items will be automatically blocked. Seller on the email address will be sent a letter requesting contact you. If the seller within 24 hours will not leave comments on your review, or not contact you, please inform the administrator of the marketplace.
Administration of Axefile.com is the guarantor of transactions and guarantees the return of your money from the account of the offending seller, minus the commission payment system, through which the payment was made, and on condition that the buyer leave the negative feedback within 3 days after payment. Except if the item was purchased using a gift certificate, or other bonuses. Share.
Using the contact information, contact the seller by yourself and try to settle the issue.
If the matter can not be resolved by amicable agreement and you intend to apply to the court for the seller, Axefile.com will act as a witness in court and provide all available information on the seller, as well as information on the circumstances of the disputed transaction. Transactions on the Marketplace Axefile.com correspond to Ukrainian and Russian legislation as a deal secured digital analogue of personal signature.
Good luck and good shopping! Sincerely, The Axefile.com.